Terms & Conditions

Welcome to éleva.
By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by éleva. Throughout the site, the terms “we”, “us”, and “our” refer to éleva.
By visiting our site and/or purchasing from us, you engage in our service and agree to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.

3. Products & Information

All product descriptions and information are provided for general informational purposes only.
We make every effort to display accurate information, but we do not guarantee that descriptions, pricing, or other content is always error-free.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

4. Orders & Payments

We reserve the right to:

  • Refuse or cancel any order

  • Limit or cancel quantities purchased per person or per order

All prices are listed in USD, unless otherwise stated.
Payment must be completed at checkout before an order is processed.

5. Shipping & Delivery

Shipping times and delivery estimates are provided for convenience only and are not guaranteed.
Please review our Shipping Policy for full details.

We are not responsible for delays caused by carriers, incorrect addresses, or circumstances beyond our control.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.
Please review that page for full eligibility, timelines, and instructions.

7. Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with the site’s security or functionality

  • Copy, distribute, or exploit content without written permission

We reserve the right to terminate access to the site for violations of these terms.

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of éleva and protected by intellectual property laws.

Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, éleva shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products.

Use of our products and website is at your own risk.

10. Third-Party Services & Links

Our website may include links to third-party websites or services.
We are not responsible for the content, policies, or practices of third parties.

11. Privacy

Your use of our website is also governed by our Privacy Policy.
Please review it to understand how we collect and use your information.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting to the website.

Your continued use of the site constitutes acceptance of those changes.

13. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United States.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

📧 help.eleva@gmail.com